Marloo

Marloo

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Incident history

May 2026 - Jul 2026

July

No incidents reported

June

Jun 29

12:10 AM UTC - 1:50 AM UTC (1h41min duration)

Marloo is running slow for AU customers

This incident is resolved. Marloo recovered at approximately 1:00 PM NZST and has been stable since. For about an hour, between roughly 12:00 and 1:00 PM NZST, customers in Australia experienced slowness and intermittent errors caused by a backend capacity limit reached during a surge in background processing. We deployed a configuration change that restored normal performance. No customer data was affected. We are putting additional safeguards in place to prevent a recurrence, and we apologise for the disruption.

4 updates
Jun 23

2:49 PM UTC - 3:45 PM UTC (56min duration)

Third-Party Outage (Anthropic AI)

Upstream services are fully recovered. Performance is normal across our AI features.

https://status.claude.com/incidents/jbhf20wjmzrf

3 updates

May

May 15

12:34 AM UTC - 2:28 AM UTC (1h54min duration)

Degraded performance for AI-powered features

The upstream provider has resolved the incident.

3 updates
May 06

2:15 AM UTC - 2:15 AM UTC (0min duration)

Password reset emails not being sent

Users are unable to receive password reset emails.

1 update
Impacted:
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