This incident is resolved. Marloo recovered at approximately 1:00 PM NZST and has been stable since. For about an hour, between roughly 12:00 and 1:00 PM NZST, customers in Australia experienced slowness and intermittent errors caused by a backend capacity limit reached during a surge in background processing. We deployed a configuration change that restored normal performance. No customer data was affected. We are putting additional safeguards in place to prevent a recurrence, and we apologise for the disruption.